Privacy Policy & Legal Note

Last updated: [23 January 2025]

This Privacy Policy explains how ORALYS (“ORALYS”, “we”, “us”, “our”) collects and uses personal data when you visit oralys.design (the “Website”) or contact us about wholesale enquiries.
Who is responsible for your data

Data controller: ORALYS
Address: 

1 Sukhumvit Rd, Saen Suk

Chon Buri 20130 TH

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Email: info@oralys.design

What we collect

Depending on how you use the Website, we may collect:

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• Contact details you provide via forms or email (name, company, job title, email, phone, country, message).

• Business information you include in your enquiry (store details, purchasing preferences, delivery requirements).

• Technical and usage data (IP address, approximate location, device/browser information, pages viewed, referring/exit pages, interactions).

• Cookies and similar technologies as described below.

We do not sell products directly to consumers through this Website and we do not request payment details on the Website.

Why we use your data and our legal basis

We use your personal data for the following purposes:

• Responding to enquiries and requests (including sample set requests) and communicating with you
  Legal basis: legitimate interests (to run our business) and/or steps prior to entering a contract.

• Wholesale relationship management (quotations, availability, lead times, shipping arrangements, aftercare)
  Legal basis: contract and/or legitimate interests.

• Website security and fraud prevention
  Legal basis: legitimate interests.

• Analytics and performance measurement (to understand Website usage and improve content and user experience)
  Legal basis: consent where required for cookies; otherwise legitimate interests.

• Marketing communications (only if you opt in, where applicable)
  Legal basis: consent, and you can withdraw at any time.

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Cookies

The Website may use cookies and similar technologies to operate properly, remember preferences, and measure traffic.

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• Essential cookies help the Website function and cannot be switched off in some systems.

• Analytics cookies help us understand how visitors use the Website.

You can usually control cookies through your browser settings and, where available, via any on-site cookie banner/settings.

Sharing your data

We may share personal data with:

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• Service providers that help us run the Website and communicate with you (hosting, analytics, email, website tools such as Wix and its integrated services).

• Professional advisers (legal, accounting) where necessary.

• Authorities if required by law.

We do not sell personal data.

International transfers

Your data may be processed in countries other than where you are located (for example, where our service providers’ servers are located). Where required, we take steps to ensure appropriate safeguards are in place.

How long we keep your data

We keep personal data only as long as needed for the purposes described above:

• Enquiry data: typically up to [12–24 months] after the last meaningful contact, unless a relationship continues.

• Wholesale partner data: for the duration of the relationship and for a reasonable period afterwards to manage obligations and records.

• Analytics data: according to our analytics settings (often aggregated and/or retained for limited periods).

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Your rights

Depending on your location and applicable law, you may have rights to:

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• Access your personal data

• Correct inaccurate data

• Delete data (where applicable)

• Object to or restrict processing

• Receive a copy of data (portability, where applicable)

• Withdraw consent at any time (where processing is based on consent)

To exercise rights, contact: [contact@oralys.design]. We may need to verify your identity.

Security

We take reasonable technical and organisational measures to protect personal data. No online system is completely secure, but we work to reduce risk.
Children

This Website is intended for business audiences and is not directed to children. We do not knowingly collect data from children.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will change accordingly.

Legal Notice

Website owner: ORALYS

Address:

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1 Sukhumvit Rd, Saen Suk

Chon Buri 20130 TH

Contact: info@oralys.design

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Website purpose

This Website provides information about ORALYS products and supports business-to-business (wholesale) enquiries. ORALYS does not offer direct consumer e-commerce sales on this Website.

Intellectual property

Unless otherwise stated, all content on this Website (text, images, design, logos, and other materials) is owned by ORALYS or used with permission. You may not copy, reproduce, distribute, or create derivative works from this content without prior written permission.

Accuracy of information

We aim to keep information on the Website accurate and up to date. However, content is provided for general information and may change without notice (including product specifications, availability, colours, lead times, and packaging).

External links

The Website may contain links to third-party websites. ORALYS is not responsible for the content, security, or privacy practices of external sites.
Limitation of liability

To the maximum extent permitted by law, ORALYS will not be liable for any direct or indirect loss arising from the use of, or inability to use, this Website, including losses caused by technical issues, interruptions, or reliance on Website content.

Governing law and jurisdiction

This Legal Notice is governed by the laws of Thailand. Any disputes will be subject to the competent courts in Thailand, unless mandatory consumer or local laws apply.

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